My data is incorrect — how can I get it corrected?

Contact us via bur99 live chat (24/7) or email support@bur99.vip to request a correction. After verifying your identity, we will update our records with the correct data.

Data Protection

bur99 Privacy Policy

Q: How can I request that my personal data be deleted?

You can email support@bur99.vip or contact us via the 24/7 live chat on the site to request data deletion. After your identity is verified, we will delete your data unless it is required to be retained by law.

This page clearly explains how bur99 protects and handles the personal data you provide.

Last Modified: 30 October 2026

1. Introduction

bur99 takes the personal data of Myanmar players seriously, which is why this Privacy Policy has been put in place. This policy applies from the moment you use the bur99.vip website and its related services. Please read this policy carefully and only continue using our services if you agree to it.

In this policy, "personal data" refers to all information collected by bur99 or provided directly by you in order to deliver a quality service. This policy is written to align with the requirements of Myanmar law.

2. Types of Personal Data We Collect

bur99 collects the following types of data from you—

2.1 Data You Provide Directly

Name, date of birth, and payment details
Email address
KBZPay, Wave Money, or AYA Pay account number / phone number
Messages shared with our customer support team (live chat, email)

2.2 Data Collected Automatically

IP address and browser type
Site navigation log data
Gaming history and deposit/withdrawal transaction records
Device type and operating system
Data from cookies and similar technologies

2.3 Data Received from Third Parties

We may receive relevant information from third-party providers through payment verification processes (KBZPay, Wave Money, AYA Pay) and where required to meet Myanmar legal obligations.

3. How We Use Your Personal Data

bur99 uses the data collected only for the following purposes—

To process account registration and manage your account
To verify deposits and withdrawals and ensure transaction security
To deliver gaming services accurately and reliably
To assist you via customer service (24/7 live chat, email)
To notify you about bonuses and ongoing special promotions
To improve website functionality and resolve technical issues
To meet legal defense and regulatory obligations

bur99 will not use your personal data for any purpose other than those stated above.

4. Cookies and Tracking Technology

The bur99.vip website uses cookies. Cookies are small text files stored in your browser that help the website run smoothly. We use cookies for the following purposes—

To maintain your login session (session cookies)
To analyze website traffic (analytics cookies)
To remember your preferences (preference cookies)

You can disable cookies in your browser settings, but please note that some website features may become limited as a result.

5. Sharing Personal Data with Third Parties

bur99 will not sell, rent, or trade your personal data. However, it may be shared with trusted third-party partners in the following situations—

Payment providers — to verify deposits and withdrawals via KBZPay, Wave Money, AYA Pay
Game providers — only the minimum data necessary to deliver the service is shared
Legal and crime prevention — to comply when required by law enforcement authorities
Security — to handle fraud prevention and financial investigations

Regardless of which third party data is shared with, they are bound by agreement to handle your personal data only for the purposes we specify.

6. Data Security Measures

bur99 applies the following technical and operational measures to protect your personal data—

SSL (Secure Socket Layer) encryption — to protect data transmissions
Database encryption — to protect stored data
Access controls — so that only authorized staff can view your data
Regular security audits and integration checks
Optional two-factor authentication (2FA) for account login

While these measures are in place, we openly acknowledge that no internet data transmission can be guaranteed 100% secure. However, we are committed to providing the best protection reasonably possible.

7. Data Retention Period

bur99 may retain your personal data for the following periods—

For as long as your account remains active
After account closure, data may be retained as long as needed to fulfill legal obligations
Financial records may be retained for the period required under applicable financial laws and regulations

Once the retention period ends and there is no further business need, data will be deleted or anonymised.

8. Your Rights Regarding Personal Data

As a bur99 customer, you have the following rights—

Access / Review

You can request to view any personal data that bur99 holds about you.

Correction

You can request that bur99 correct any inaccurate or incomplete data.

Deletion

You can request deletion of your personal data, unless it must be retained due to legal obligations.

Objection

In certain cases, you can request that bur99 stop processing your personal data.

If you wish to exercise any of the above rights, contact us at [email protected]. We will do our best to handle your request within a reasonable timeframe, and please note that identity verification may be required.

9. Protection of Children's Privacy

bur99 services are intended for users aged 21+ only, and we do not knowingly collect personal data from anyone under 21. If we become aware that this has occurred, the account will be immediately closed and the data deleted.

10. Changes to This Policy

bur99 reserves the right to review and update this Privacy Policy at any time. When changes are made, the "Last Updated" date on the bur99.vip website will be revised, and for significant changes, you may be notified by email. Continued use of the website after any changes have been made will be considered acceptance of the updated Policy.

11. bur99 Data Protection Contact

For any questions or requests regarding this Privacy Policy, you can contact bur99's customer service team through the following methods—

Live Chat (24/7) — Chat directly in Burmese on the bur99.vip website
Email — [email protected]

We provide 24/7 service in Burmese and assure you with care that your privacy matters are handled as a priority.

Questions about Privacy Protection at bur99

Deposits and withdrawals at bur99 are protected with SSL encryption, and we only work with Myanmar payment providers such as KBZPay, Wave Money, and AYA Pay. Financial data is handled in compliance with legal requirements and is never sold or shared with third parties.

It refers to payment processors (KBZPay, Wave Money, AYA Pay), game platform providers, and authorities making legal requests. All of them are bound by agreement to handle data only for the purposes we specify. Your data will never be shared with third parties for marketing purposes.

Yes. You can reject or delete cookies through your browser settings. Note that disabling cookies may prevent some features from working properly, such as keeping you logged in.

You can email [email protected] or contact us via the 24/7 live chat on the site to request data deletion. After your identity is verified, we will delete your data unless it is required to be retained by law.

For significant policy changes, bur99 may notify you at your registered email address. The updated "Last Modified" date will also appear at the top of this policy page, so you can check back whenever you like.

Contact us via bur99 live chat (24/7) or email [email protected] to request a correction. After verifying your identity, we will update our records with the correct data.