Official Document

bur99 Terms & Conditions
and Terms of Service

By using this platform, you are considered to have read and accepted these terms and conditions. Please read them carefully.

Last updated: 30 October 2026

Terms & Conditions Quick Answers

Only players aged 21 and above may use bur99. The company does not allow anyone under 21 to register — if a false age is detected, the account will be closed.

No. Each player may only hold one account on bur99. Opening additional accounts under different names, IP addresses, or payment methods may result in loss of bonuses and account closure.

To withdraw winnings from the welcome bonus, you must wager 15 times the bonus amount. For example — if you deposit 20,000 Ks and receive a 24,000 Ks bonus, the wagering requirement is 24,000 Ks × 15 = 360,000 Ks. Only after meeting that amount can the bonus funds be withdrawn.

After submitting a withdrawal request, it is normally processed within 10 to 45 minutes. Note that processing may take longer if account verification is not yet complete. The minimum withdrawal amount per transaction is 30,000 Ks.

For major changes, the company will give advance notice on the platform. You can also check the "Last updated" date on this page to see whether there have been recent changes. Continuing to use the platform after reading the changes means you accept them.

No. Using bots, scripts, or automated programs of any kind to play on the platform is strictly prohibited. If detected, funds in the account may be forfeited and the account will be closed.

You can email [email protected] to request account closure. Before the account is closed, you may request a withdrawal of any remaining balance where wagering has been completed. For more information on gaming controls and self-exclusion, visit the Responsible Gaming page.

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If you have any questions, contact our 24/7 support team or visit bur99 Casino to learn more about how this platform works.

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